Exit-Survey And Win-Back Layer For Telegram Channel Owners Who Can See Their Churn Number But Never Learn Why People Left

saas real project • single request

Telegram channels average roughly 10% monthly churn and owners call it a silent killer: analytics tools show when subscribers leave but never why, and Telegram itself doesn't reveal who left or notify the owner at all. Channel owners want exit feedback, a reason from departing subscribers, which is impossible today without restructuring the channel. The opportunity is a bot-gated membership layer that captures a contact point on join so an exit survey can actually be delivered when someone leaves.

builder note

Telegram won't hand you leave events, so don't sell 'churn analytics', that already exists. The only way to get a 'why' is to own the join flow: a subscribe bot that collects a DM-able contact, so when membership drops you can send the one-question survey. The bot gate is the product; the survey is just the feature.

landscape (3 existing solutions)

Telegram churn metrics are well covered; the why behind the churn is a complete blank because the platform exposes no leave events and no leaver identities.

Telechurn Shows churn counts and join/leave timing, but cannot tell you why anyone left or give you a way to contact them.

Telegram native channel statistics Aggregate growth numbers only; no per-subscriber leave events and no identity of leavers.

TGStat / Telemetr External directory-style analytics that estimate subscriber trends; no exit feedback whatsoever.

sources (1)

producthunt https://www.producthunt.com/p/problemhunt/5-new-problems-to-... "losing their audience without understanding the reasons for unsubscriptions" 2026-01-20

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