Mailbox Migration Concierge for Rackspace Resellers Whose Per-Mailbox Costs Tripled With Six Weeks' Notice
Rackspace cranked email pricing from $2.99 to $10/mailbox in January 2026, with some reseller bundles hitting a 706% jump and contract-day fury all over r/rackspace and Web Hosting Talk. The painful piece isn't the IMAP-to-IMAP move (tools exist); it's that small IT shops resell to dozens of micro-businesses, each with their own DNS, autodiscover, mailbox aliases, calendar shares, and 27-year-old shared mailboxes. They need a turnkey reseller-aware migrator that maps customers in bulk, not another single-tenant 'switch to us' wizard.
MSPs aren't going to pay $50/mo SaaS for this... they want a flat per-mailbox bounty, like $1.50/mailbox, with white-label customer email templates. Pricing the obvious way (per-seat subscription) is how every existing tool already missed this market.
landscape (3 existing solutions)
Plenty of consumer-grade IMAP-copy tools exist. Zero of them are aimed at MSPs and email resellers who need fleet-scale orchestration: pre-flight DNS audit, customer comms templates, parallelized cutover, and post-move spam/deliverability validation.