Vendor-Neutral AI Alert Filter That Sits In Front Of PagerDuty, Opsgenie, And Grafana OnCall So On-Call Engineers Stop Getting Paged For Things That Don't Matter
PagerDuty's own State of Digital Operations report says on-call engineers get ~50 alerts a week but only 2-5% require human intervention, and r/devops threads describe 20-100 alerts per single outage with engineers being woken up at 1am by non-critical noise. The AI filters that DO exist (Rootly, OneUptime) are tied to their own incident-management products, forcing teams to migrate off PagerDuty entirely. The gap is a small inline service that consumes any monitoring webhook, scores it, and only forwards to your existing pager when a human is actually needed.
The pitch is 'don't migrate, intercept.' Sell to the SRE who can't get budget approval to rip out PagerDuty but is personally tired of 3am pages. Use a cheap classifier model... this is not a frontier-AI problem. The killer feature is a quiet-hours mode that escalates 'maybe' alerts to a chat channel instead of waking someone up, and only pages if the maybe-pile is still building at 7am.
landscape (3 existing solutions)
Every AI alert-filtering feature in the market today is locked inside a full on-call platform. There is room for a thin, vendor-neutral middleware that ingests any webhook and forwards only the signal.